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I almost forgot that Steam had a need for support.
In the ~two decades I’ve been using steam, I’ve only contacted support once, to refund a PS2-era PoP, which I bought many months prior, and only spent 20 minutes unsuccessfully trying to get it running on Windows 11.
I wonder how much more often the average user contacts support than me (which is about 0.00013 times a day)
Same, contacted support one time only in about 9 years for a refund on a game I played for 15 minutes or so and realized it was not what the short video and notes really described it as. No questions asked, total refund.
Noo valve dont do it. There is nothing to gain and so much to lose
They can’t resist the siren song.
